Privacy notice
Last updated: 11 November 2026
Who we are
This website is run by Adam Neill, trading as ANP (Adam Neill Productions), Cape Town, South Africa. Adam Neill is responsible for your personal information and is the Information Officer. Contact: adam@adamneill.com.
What we collect.
When you book a call: your name, email address, company and role, and your answers to the booking questions.
When you email us or become a client: your messages, and the information and materials you share for your project.
When you visit the site: basic technical and usage information gathered through cookies, such as pages visited and the type of device.
When you pay: billing details. Card and bank details are handled by our payment providers; we do not store them.
Why we use it
To respond to your enquiry, arrange calls, deliver the services you engage us for, invoice you, keep the records the law requires, and understand how the website is used. We do not sell your information, and we do not use it for marketing.
Who we share it with
Only the service providers we use to run the business: our website host (Squarespace), booking system (Calendly), video call providers (Zoom or Google Meet), invoicing and email (Zoho), payment providers (Payoneer, our banks), and transcription and productivity tools. Each is bound to protect your information. We may also disclose information where the law requires it.
International transfers
Some of these providers store information outside South Africa, including in the United States and the European Union. We only use providers that protect personal information to a standard at least equivalent to the law that applies to you.
How long we keep it
Enquiries for up to 12 months if no work follows. Client records for as long as the law requires, usually five years for financial records. Interview and session recordings are deleted within 12 months of the work ending, or sooner if you ask.
Your rights
You may ask to see the personal information we hold about you, to correct it, to delete it, or to object to how we use it. Contact [email address]. We will respond within 30 days.
Complaints
If you are unhappy with how we have handled your information, please tell us first. You may also complain to South Africa's Information Regulator (inforegulator.org.za), or, if you are in the UK or EU, to your local data protection authority, such as the UK Information Commissioner's Office (ico.org.uk).
Cookies
The website uses cookies to work properly and to measure visits. You can accept or decline non-essential cookies through the banner when you first visit.
Changes
We may update this notice. The date at the top shows when it last changed.